Return & Refund Policy
We want you to be completely satisfied with your purchase. Learn about our return and refund process.
Return Policy
We accept returns within 30 days of the delivery date. To be eligible for a return, your item must be:
- Unused and in the same condition that you received it
- In the original packaging with all tags and labels attached
- Accompanied by the original receipt or proof of purchase
- Not damaged or altered in any way
To initiate a return, please contact us at returns@enchantingcreations.com with your order number and reason for return. We will provide you with a return authorization and shipping instructions.